Privacy Policy
Thank you for visiting our website. This privacy policy regulates how personal information can be used by ComGrow Technologies Limited (ComGrow). To preserve the confidentiality of all information you provide to ComGrow, we maintain the following privacy principles:
● ComGrow shall use personal information to provide you with better customer services and products.
● All ComGrow staff with permitted access to your information are specifically required to observe our confidentiality obligations.
● ComGrow collects personal information that we believe to be relevant and required to understand your financial needs and to appropriately conduct our business.
● We maintain strict security systems designed to prevent unauthorised access to your personal information by anyone, including our staff.
● ComGrow may be required from time to time to disclose your personal information to Governmental or judicial bodies or agencies or our regulators, but we will only do so under proper authority
Data Security
At ComGrow, security is our priority and we always strive to ensure that your personal data shall be protected against unauthorised or accidental access. We maintain this commitment to data security by implementing appropriate physical, electronic and managerial measures to safeguard and secure your personal data with us.
All practical steps shall be taken to ensure that personal data will not be kept longer than necessary and that ComGrow will comply with all statutory and regulatory requirements concerning the retention of personally identifiable information.
Our commitment to Data Security is paramount to us at ComGrow. Your personally identifiable information is kept secure. Only authorized members of staff who are able to and who have agreed to keep information secure and confidential have access to this information.
Security Assurance
ComGrow and its customers shall play an important role in protecting against online fraud. You should be careful that your ComGrow login details (Email Address and Password) are not compromised by ensuring that you do not knowingly or accidentally share, provide or facilitate unauthorised use of it. Do not share your Password or allow access or use of it by others. ComGrow endeavours to put in place high standards of security to protect your interests.
You should safeguard your Password by keeping it secret and confidential. Never write it down or share these details with anyone. In the event that you think and or know your Password has been disclosed to a third party, is lost or stolen and unauthorised transactions may have been conducted, you are responsible to inform us immediately.
Collection of Personal Information
What we need
In order to comply with local and international laws, we need to hold certain information about you. We obtain this information from you when you sign up onto our app. This information may include, but is not limited to:
● Your email address, full name and date of birth
● The transactions you make on our platform
● Your device information
Why we need it
We collect this information in order to optimise your experience as a user on our platform. By collecting this information, we can:
● Comply with national and international KYC laws, combating fraud, money laundering or other illegal activities such as financing terrorist activities
● Continually improve our product and service offerings to you
● Understand how best to enable and empower you in your Village Banking practices
● Make better decisions about how best to securitise your Village Banking loans
Who has access to it
Data security is a priority at ComGrow, therefore, we maintain that access to your data is heavily regulated. Only authorized members of staff who are able to and who have agreed to keep information secure and confidential have access to your data.
Your rights
You reserve the right to access your personal information held by ComGrow, obtain a copy of it, ask us to modify it within reason, transfer your data to a 3rd party or object to us processing your data. Should you wish to proceed with any of the above actions, please inform us by emailing [email protected].